Harold Dyck, Founder & President
Having worked in IT since 1986, I’ve seen firsthand many major technology waves—networking, messaging systems, client/server, the internet, and the cloud. Each changed the way we work. But nothing comes close to the potential of artificial intelligence to redefine productivity and innovation.
AI is spreading faster than any technology in history, and the pace of innovation is staggering. New capabilities are emerging almost daily, pushing the boundaries of what software can do. The introduction of the Model Context Protocol (MCP) has accelerated this even further, enabling AI systems to securely interact with real-world tools, data, and workflows in ways that simply weren’t possible before.
For organizations that rely on Microsoft System Center Operations Manager (SCOM) to deliver critical infrastructure monitoring, however, AI can feel like a distant promise. Innovation in SCOM has slowed in recent years, and the broader SCOM ecosystem hasn’t seen a true “game changer” for quite some time.
Today, that changes.
Today we are bringing integrated, secure AI to the thousands of organizations that continue to depend on SCOM to monitor their most critical systems and applications. The Silect Assistant introduces a new way of working with SCOM—one that augments IT Operations teams rather than overwhelming them. From alert optimization and enrichment to root cause analysis, intelligent anomaly detection, predictive insights, and natural language interaction with monitoring data, these capabilities are available today, not someday.
And this is only the beginning.
As agentic AI continues to evolve at an extraordinary pace, the opportunities ahead are even more exciting. We can’t wait to see how our customers use the Silect Assistant to uncover new efficiencies, reduce operational risk, and fundamentally transform how they monitor and manage their infrastructure—by harnessing the full power of AI within the tools they already trust.