Whether you need product installation support, configuration assistance or troubleshooting, Silect’s customer support experts are ready to ensure a smooth experience.
You can find answers to many of your support questions by viewing our Frequently Asked Questions guides for MP Studio, MP Author Professional, or Baseline Manager.
If you are encountering problems installing Silect software, which indicate either a corrupt download file or an invalid signed installation or .CAB file, then please refer to this document on Fixing Signing Certificate Problems to try to solve your problems
Silect Technical Support services are available for customers on an active Silect Support and Maintenance agreement. If you need additional information about your Support and Maintenance agreement or to re-activate your Support and Maintenance period, please contact your Silect sales representative or by email at [email protected].